Privacy Policy

What Information We Collect

When you interact with our website, we may collect the following information:

– Personal Information: Name, email address, shipping and billing address, phone number, and payment details.

– Order Information: Details of the products you purchase and your order history.

– Device Information: IP address, browser type, referring website, and device type through cookies and analytics tools.

How We Use Your Information

We use your information to:

– Process and fulfill your orders

– Communicate with you regarding orders, shipping, or promotions

– Improve our website and customer service

– Comply with legal obligations and resolve disputes

– Send marketing emails (only with your consent; you can opt out at any time)

Sharing Your Information

We do not sell your personal information. We may share your information with third parties only when necessary, including:

– Payment processors (e.g., Stripe, PayPal) to complete your transactions

– Shipping providers to deliver your orders

– Marketing and analytics services (e.g., Google Analytics) to enhance our services

– Government authorities or legal bodies if required by law

Cookies and Tracking Technologies

We use cookies to improve your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. All sensitive data (e.g., payment details) is encrypted during transmission.

Your Rights

Under the Australian Privacy Principles, you have the right to:

– Access your personal information

– Correct inaccuracies in your information

– Withdraw consent for marketing communications

– Request deletion of your personal data, subject to legal requirements

To exercise these rights, contact us at: hello@renoskincare.com.au

Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Reno Skincare

Email: info@renoskincare.com.au

Website: www.renoskincare.com.au